FAQ's
Information and top tips to enhance your accommodation experience!
Is Equipment Provided for Babies & Children?
Yes we provide cots, bedguards and high chairs free of charge. Stair gates are fitted on the top and bottom of the staircases in the villas. You may add these items on your check in form.
Hire Car Companies
We recommend Luz Cars ( www.luzcars.pt) in Lagos - they deliver to the villa for you or you can pick the car up from their office in town ( just a 15 minute walk) located behind the Repso garage on the Avenida Descombrimentos.
BBQ
We have electric Weber BBQ's at each property. You'll also find charcoal BBQ's at Casa Olivia Rose & Casa Maurice.
Hairdryers
A hairdryer is provided in each bedroom for your use
Pool Heating Option For Villas
Would you like your swimming pool heated? Although not immediately obvious to the guests in their planning, It can be a good investment, especially if there are younger children within your group. Very young children adore the pool and often want to enjoy the pool from morning until night. If there is a mistral breeze blowing the chill factor can be off putting and a warm pool compensates for the effect.
The fee for pool heating to the safe bathing temperature of 28 degrees is available from April 2025 at £220 per week. If you would like to take advantage please send the fee to this account : Property Rentals. Sort code 602332. Account number 81075987. Using the reference SURNAME and PROPERTY INITIALS (for example JONESCM).
Check In, Check Out & Suitcase Storage
Check in is at 3.30pm. Arriving early? You are very welcome to store your suitcases at the villa until the property has been fully prepared for you. Please ensure suitcases are clearly labelled with your organiser's name and date of arrival.
Check out is at 10am. Departing late? You are very welcome to store your suitcases at the property. Please indicate on your check in form. Please ensure suitcases are clearly labelled with your organiser's name and date of departure.